CANCELLATION POLICY

 We require 24 hours notice on all appointment rescheduling and cancellations due to our commitment to serve all our clients. Failure to provide proper notice will result in a charge of 50% of the service fee.

We require 48 hours notice for groups, couples and appointments with multiple services.

 Full service price will be charged for no shows.


All appointment reservations must be held with a credit card or pre-paid. Deposits of 50% are required for rescheduling No Shows. Deposits are transferable or refunded with proper cancellation notice.

PRICING POLICY

 The website service prices are the most updated version. Prices are subject to change. Gift Certificates and Series expire one year after the purchase date. Gift Cards and Series are non refundable.

GIFT CARD POLICY

Our gift certificates  are non refundable but they are transferable up to the expiration date. Our gift cards expire one year from the date of purchase. Gift cards or the serial number you received with your gift certificate must be presented at check out or at the time of service to be redeemed. 
 

PRIVACY POLICY

 For the sole purpose of customer service and order fulfillment, we collect

and retain information submitted to our website. The information gathered is not shared with any parties outside of CultivateSpa, LLC. Your personal information is accessible only by designated CultivateSpa, LLC customer service and administrative staff. No individual account information such as payment history, billing information or other sensitive information is stored on this site or accessible by any third party. 

All direct payment gateways offered by our website and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

You can withdraw your consent for collection of personal information by sending an email to cultivatespa@gmail.com or calling us directly at 678.635.6191.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.